Introduction to Process/Performance Improvement

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Facilitator:

Courtney Phillippy

5 Stars

New Facilitator!

Do you enjoy problem solving and improvement work? Learn the basics of process and performance improvement.

$10.00 per session$10.00

This workshop has finished and is no longer accepting new participants.

Meets 1 time on

January 5, 2022 from 7:00pm to 8:15pm EST

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  • Exercises, materials, and feedback
  • Peer-to-peer, online space
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Workshop Details

Do you enjoy problem solving and improvement work? This workshop will cover the basics to understand process and performance improvement with a focus on problem solving. We will discuss what change is and how it is perceived. We will also discuss problems relating to how to identify a problem, how to write a problem statement and a goal statement. Lastly, we will discuss projects and various tools that can be used in a project work effectively to solve a problem.

This workshop has our standard refund policy.

Schedule

  • January 5, 2022 7:00pm – 8:15pm EST

What People Are Saying

2 Workshop Reviews : Stars 5.0 out of 5 overall

  • Knowledge of Subject Material : 5 out of 5
  • Engagement in Live Sessions : 5 out of 5
  • Materials Provided Pre or Post Workshop : 5 out of 5
  • Overall Knowledge Gained by Enrolling : 5 out of 5

  • Christen Manari for Introduction to Process/Performance Improvement

    Rating: 5 out of 5

    Courtney was very knowledgeable and a very engaging presenter on the topic of process/performance improvement. She did a wonderful job breaking down the basic understanding of how to identify a problem and what processes to go through in working towards a solution for improvement. I look forward to taking other workshops from Courtney in the future!

  • Thor Samuelson for Introduction to Process/Performance Improvement

    Rating: 5 out of 5

    Courtney was professional and a superb presenter. She did an excellent job getting feedback and engaging the listeners but also stayed on time.

Meet Your Klatch Facilitator

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New Facilitator!

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Courtney Phillippy

MHA

I am a healthcare administration professional of 5 years with 10 years of healthcare experience. I have acquired a Bachelor of Science in Psychology, a Masters in Healthcare Administration and am working towards a Doctorate in Strategic Leadership. I have 4 years of experience successfully working in and training on process and performance improvement, problem solving and project work. This area of knowledge has truly become a natural passion of mine that excites me to share with others. I also … read more